Frequently Asked Questions
Where is Store @ 104 located?
Store @ 104 is located at 930 Carter Street, Rochester, NY 14621.
What are the office hours?
Our facility is unmanned. A self-service kiosk is available from 7am to 9pm daily, or you can rent and pay your bill online at www.storeat104.com.
When can I access my storage unit?
Access your storage unit from 7am to 9pm daily.
Am I required to store with Store @ 104 long-term?
We offer flexible month-to-month leases. Store with us for a month, a year, or longer.
How do I pay my storage bill?
Pay your monthly storage bill online using a debit or credit card. You may also use the onsite kiosk from 7am to 9pm daily. Please note that the kiosk only takes debit or credit cards.
What security features do you offer?
Our facility is under 24-hour video surveillance so we’re able to see who comes and goes 24/7. There is also a monitored fire alarm system.
How do I rent a storage unit?
Rent a unit online anytime or use our onsite kiosk from 7am to 9pm daily.
How do I determine which unit size to rent?
Use an online storage calculator or give us a call to speak with a storage expert.